The redesign came before the multiple.
So I rebuilt how the practice ran day to day.
Client relationships became firm-held. A second team member joined every new relationship from the first onboarding meeting, so clients built two relationships from day one instead of inheriting a stranger in year ten. Decisions moved to where the information lived. Prospecting kept its slot on the calendar instead of taking whatever was left.
When I sold, the practice went at 4.25 times revenue. The multiple was the structure, priced. Buyers pay for revenue that survives the founder stepping back, and by then, mine did.
