Nathan Parkhouse · Strategic advisor to owners of RIAs and financial advisory practices

Build a team your clients trust as much as they trust you.

Give your team the authority to make decisions without you, so the practice has room to grow, take over another book and become easier to sell.

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I built and ran my own advisory practice for nearly 20 years. I've faced these same team, book and growth decisions with my own clients and my own business.

Nathan Parkhouse
01The problem

My practice is doing well. So why does so much still run through me?

Your clients ask for you. Your team comes to you for too many decisions. You're still sitting in meetings someone else could run, and you barely have time to bring in new business.

"My clients want to deal with me."

Of course they do. You're the person they've built a relationship with. But how much opportunity have you given them to trust anyone else?

I know that problem because I lived it in my own practice.

Why I do this →
Client & Practice Trust

Two kinds of trust. Every practice needs both.

01
Client trust

Can your clients confidently rely on another member of your team without you in the room?

The Client Trust Triangle™
The Client Trust Triangle: Client at the top, Lead Advisor and Team Member belowCLIENTTRUSTTRIANGLE™CLIENTLEADADVISORTEAMMEMBER
02
Practice trust

Can you rely on your leadership and team to make good decisions without everything coming back to you?

The Practice Trust Triangle™
The Practice Trust Triangle: Owner at the top, Leadership and Team belowPRACTICETRUSTTRIANGLE™OWNERLEADERSHIPTEAM

One owner's clients already rely on the team, but every important decision still goes through the owner. Another has a capable leadership team, and clients who still only want the owner. Where we start depends on which needs attention first. Both have to work.

Team, book and growth decisions

What changes in your practice when we work together.

I advise owners of RIAs and financial advisory practices on the critical team, book and growth decisions that materially change the business. Most owners make them only a handful of times in a career, usually with a timeline attached.

A team decision

Your team carries more, and it stops coming back to you.

The hire you're about to make. The associate clients don't rely on yet. The number two who's ready for more than you've given them.

What we decideWhat the seat owns, which decisions are theirs, which clients see them first, and when they move from watching to leading. Readiness decides that, not the calendar.
A book decision

A book changes hands. Every client decides whether to stay.

Taking over another advisor's book, or getting your team ready for the next one. Or the other side of the table: preparing to sell your own.

What we decideHow the seller personally introduces the receiving advisor, how that advisor and team earn trust household by household, and who owns each step of the transition. If you're selling, what needs to be in place before a buyer comes to the table.
A growth decision

The practice grows without every decision running through you.

The practice is at capacity. Growth has stalled and you can't put a finger on why. There's no time to prospect because the client work and the operations are on your desk.

What we decideWhat the practice looks like at the next level and by when, what leaves your desk, who it goes to, and what you do with the time that comes back.

Across all three, your clients need to trust your team. You need to trust that your practice can run without you.

How we work together

You keep the authority. I help you make the decision and carry it out.

The work starts where the practice depends on you most, whether that's with clients, your team or both. I work directly with you on the decision, the tradeoffs and what it takes to carry it out. I do the preparation and analysis between conversations so we can use our time together to move the decision forward.

Where the situation calls for it, I work with your team as well: who holds which responsibilities, what authority moves and to whom, and the structure put into practice with the people who carry it.

That might be one decision worked through in a single session, about 90 days working with you or with you and your team, or an advisor you keep for the decisions that keep coming. I'll recommend what the situation calls for.

You own the practice and you run it. That doesn't change. I've been on the owner's side of the desk, and that's the side I advise from.

How we'd work together →
The guides

Short guides, from the decisions owners actually bring me.

The Trust Handoff Guide

The Trust Handoff Guide

How many of your top 20 client relationships have had a meeting run from start to finish by someone other than you? The four steps I use to get clients trusting a team member, five minutes of a meeting at a time, and the top-20 worksheet to start with.

Three pages
Get the guide

Also live: The sellable-practice checklist, 30 questions on what the next owner would actually be taking over. Get the checklist. And a 12-question quiz you score yourself: Are you ready to take over a book? Get the quiz.

Nathan Parkhouse
Nathan Parkhouse · CFP®, CIM®, FMA
The story, short

I built and ran my own advisory practice from 2006 to 2024.

Along the way I took over two advisors' books, 35 households and then just under 20, and built a team my clients trusted as much as they trusted me.

Every decision I advise on now, I made first in my own practice, with my own clients and my own team.

Read the whole story →
The owner call

If too much still depends on you, let's talk.

If you own an established RIA or financial advisory practice in the US or Canada and too much still depends on you, start with a 30-minute call.

I'll learn what's in front of you and where the practice is, and we'll both know whether a longer conversation is worth having. If it is, we book it before we hang up.

Book a call
With your consent, I'll record our conversation and send you a copy. I'll treat what you share when booking and on the call as confidential.
The guide, by email

The Trust Handoff Guide

Where should I send it?

Nathan Parkhouse Advisory · Mississauga, ON L5H, Canada · [email protected] · Privacy policy